
PERSONAL CARE
With the support of our amiable team, your personal care needs are meticulously attended to. Our compassionate caregivers are adept at assisting you with various personal tasks. Rest assured, all our caregivers are experienced and undergo rigorous screening processes to ensure your peace
of mind.
Services include:
1. Showering and personal hygiene assistance
2. Toileting assistance
3. Clothing selection and dressing assistance
4. Assistance with eating and medication administration
Services include:
1. Showering and personal hygiene assistance
2. Toileting assistance
3. Clothing selection and dressing assistance
4. Assistance with eating and medication administration
LIFESTYLE AND HOUSEHOLD CARE
Our experienced and personable caregivers are dedicated to supporting you in maintaining your independent lifestyle while working towards your goals and objectives. Our aim is to empower you to live as autonomously as possible.
Services include:
1. Household cleaning
2. Changing bed sheets and laundry
3. Dishwashing
4. Assisting with everyday errands and chores
5. Assistance with meal preparation and cooking
6. Aiding in eating using utensils
7. Assisting with special diets for health, religious, cultural, or other reasons
Services include:
1. Household cleaning
2. Changing bed sheets and laundry
3. Dishwashing
4. Assisting with everyday errands and chores
5. Assistance with meal preparation and cooking
6. Aiding in eating using utensils
7. Assisting with special diets for health, religious, cultural, or other reasons


SOCIAL ACTIVITY SUPPORT
We are dedicated to assisting you in overcoming challenges and facilitating your connections, enabling you to engage in various activities and community events. SMILE A PAL offers support for participation in a diverse range of activities, including:
1. Recreational outings to parks, beaches, etc.
2. Booking appointments and providing assistance with transportation to those appointments.
3. Engaging in activities such as gym sessions, swimming, golf, and bowling.
4. Enjoying outings for movies or shopping.
5. Attending games and events.
6. Reconnecting with family and friends.
7. Participating in community programs and religious events.
8. Taking part in art, drama, or music classes.
9. Strolling in the local park.
10. Socializing over coffee at your preferred cafe.
11. Providing company over lunch or dinner.
12. Joining community interest groups.
1. Recreational outings to parks, beaches, etc.
2. Booking appointments and providing assistance with transportation to those appointments.
3. Engaging in activities such as gym sessions, swimming, golf, and bowling.
4. Enjoying outings for movies or shopping.
5. Attending games and events.
6. Reconnecting with family and friends.
7. Participating in community programs and religious events.
8. Taking part in art, drama, or music classes.
9. Strolling in the local park.
10. Socializing over coffee at your preferred cafe.
11. Providing company over lunch or dinner.
12. Joining community interest groups.
PERSONAL SKILL DEVELOPMENT
Our programs are designed to be flexible and personalized to meet your individual needs,
incorporating elements such as goal setting, assessment of current life skills, and identification of strengths, abilities, and hobbies.
Services include:
1. Establishing and maintaining a sustainable vegetable garden and chicken coop.
2. Developing basic cooking skills and meal preparation techniques.
3. Engaging in arts and crafts activities.
4. Participating in movement and fitness activities like dance classes or ballgames.
5. Participating in role-playing and teamwork games.
6. Enhancing life skills such as making a cup of tea or personal hygiene practices.
Services include:
1. Establishing and maintaining a sustainable vegetable garden and chicken coop.
2. Developing basic cooking skills and meal preparation techniques.
3. Engaging in arts and crafts activities.
4. Participating in movement and fitness activities like dance classes or ballgames.
5. Participating in role-playing and teamwork games.
6. Enhancing life skills such as making a cup of tea or personal hygiene practices.


TRAVEL OR TRANSPORT
Our support extends to transportation and accommodation for our participants’ mobility needs.
We facilitate your travel to any destination, at any time, ensuring your comfort and convenience. Accessible vehicles tailored to your requirements can be arranged so you can simply sit back and
enjoy the journey.
Services include:
1. Airport pickup and drop-off
2. Transport to medical appointments or physiotherapy sessions
3. Excursions to activity venues such as shopping centers
4. Visits to friends or family members’ residences
5. Day trips to various destinations
Services include:
1. Airport pickup and drop-off
2. Transport to medical appointments or physiotherapy sessions
3. Excursions to activity venues such as shopping centers
4. Visits to friends or family members’ residences
5. Day trips to various destinations
HIGH INTENSITY SUPPORT
SMILEAPAL possesses a highly skilled clinical team comprising Enrolled Nurses, Registered Nurses,
and Clinical Nurses, proficient in delivering specialized care for participants with intricate needs. Our nurses demonstrate professionalism and empathy, underpinned by rigorous training to effectively address the multifaceted requirements of participants. Supported by our proficient Support Workers, our Nurses continuously refine their expertise to ensure the provision of top-tier complex care services, encompassing:
1. Complex Bowel Care
2. Management of Enteral (Nasogastric tube) Feeding
3. Tracheostomy management
4. Urinary catheter management
5. Medications management and monitoring
6. Administration of Subcutaneous Injections
7. Complex wound management
8. Clinical waste management involving infectious or hazardous substances
1. Complex Bowel Care
2. Management of Enteral (Nasogastric tube) Feeding
3. Tracheostomy management
4. Urinary catheter management
5. Medications management and monitoring
6. Administration of Subcutaneous Injections
7. Complex wound management
8. Clinical waste management involving infectious or hazardous substances


SUPPORTED INDEPENDENT LIVING(SIL)
SMILEAPAL manages and oversees a variety of supported accommodation residences tailored to individuals with disabilities. These disability housing options are strategically situated throughout the broader Sydney region.
Supported Independent Living (SIL) encompasses the provision of aid or oversight in daily tasks, facilitating the pursuit of independent living while fostering the development of individual capabilities.
Supported Independent Living (SIL) encompasses the provision of aid or oversight in daily tasks, facilitating the pursuit of independent living while fostering the development of individual capabilities.
SHORT-TERM/MEDIUM-TERM ACCOMMODATION
SMILEAPAL provides exceptionally well-appointed and expansive accommodations that excel in both quality and aesthetic appeal. We are committed to ensuring that our short-term/medium term stays offer more than just lodging; they are designed to deliver a truly enriching life experience.
During your short-term/medium-term stay, you can immerse yourself in ultimate relaxation while also focusing on building essential life skills or enjoying activities alongside your usual caregiver
During your short-term/medium-term stay, you can immerse yourself in ultimate relaxation while also focusing on building essential life skills or enjoying activities alongside your usual caregiver


SPECIALIST DISABILITY ACCOMMODATION (SDA)
Specialist Disability Accommodation (SDA) refers to a range of housing solutions tailored specifically for individuals with significant functional impairments or very high support needs. Its
primary aim is to streamline access to necessary supports. Typically, SDA arrangements involve shared living arrangements with a small cohort of individuals. Alternatively, depending on
individual requirements and circumstances, one may opt for independent living within SDA.
Funding for SDA encompasses the costs associated with the physical structure of the home or building. However, occupants are generally responsible for covering rent and other personal expenses. It’s important to clarify that SDA funding does not encompass the provision of services or support within the living environment.
Funding for SDA encompasses the costs associated with the physical structure of the home or building. However, occupants are generally responsible for covering rent and other personal expenses. It’s important to clarify that SDA funding does not encompass the provision of services or support within the living environment.
INDIVIDUALISED LIVING OPTIONS (ILO)
Introducing a recent addition to the suite of NDIS supports: Individualised Living Options (ILO). This support service aims to empower individuals with disabilities to reside in a home of their preference while receiving tailored assistance. With ILO, individuals have the autonomy to select their living arrangements, location, and housemates according to their preferences.
It’s essential to understand that ILO does not involve the direct provision of housing; instead, it offers a flexible package of supports personalized to the individual’s needs within their chosen residence. At SMILE A PAL, we are dedicated to closely collaborating with you to ascertain the necessary steps to initiate your ILO journey. Here’s what you need to be aware of.
It’s essential to understand that ILO does not involve the direct provision of housing; instead, it offers a flexible package of supports personalized to the individual’s needs within their chosen residence. At SMILE A PAL, we are dedicated to closely collaborating with you to ascertain the necessary steps to initiate your ILO journey. Here’s what you need to be aware of.


CASE MANAGEMENT
Recognized as ‘package management’, we view this service as essential, extending beyond fundamental planning and administrative tasks.
Throughout your care journey with us, you will be guided by a highly competent Neighborhoods Coordinator who will:
1. Attend to your needs and objectives with careful consideration
2. Acquire understanding of your preferences, cultural background, and lifestyle
3. Assess and implement appropriate home care service options
4. Monitor your progress and adapt strategies as needed
5. Provide comprehensive financial and administrative support.
Throughout your care journey with us, you will be guided by a highly competent Neighborhoods Coordinator who will:
1. Attend to your needs and objectives with careful consideration
2. Acquire understanding of your preferences, cultural background, and lifestyle
3. Assess and implement appropriate home care service options
4. Monitor your progress and adapt strategies as needed
5. Provide comprehensive financial and administrative support.

What is NDIS?
The National Disability Insurance Scheme (NDIS) is an Australian institution dedicated to supplying essential funding to individuals with permanent and substantial disabilities, aged between 18 and 65 years old.

How do NDIS and Disability services work?
The NDIS offers financial assistance to all Australians living with physical or mental challenges. Tailored care and services are designed based on individual needs and goals. Our service options include monthto-month, prepaid, and one-off arrangements, with no lock-in contracts.

How is your package managed?
You have the option to have your plan managed either by the National Disability Insurance Agency (NDIA) or to self-manage it. Our objective is to ensure that you maintain control over your services and funding, enabling them to align closely with your specific needs.

Disability Support Worker and Nursing Opportunities
SMILEAPAL continuously seeks qualified, passionate, and career-oriented individuals to join our rapidly expanding, amiable team. Do you possess the necessary attributes to become one of our valued team members?