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Mon - Fri 8:00 - 18:00
20k+

Disabilty
People

About Smilapal

Looking For NDIS Providers?

A licensed NDIS provider, Assure Ability serves the Greater Sydney Region as well as the nearby regional cities.

A Range Of Programs And Supports In The Disability Including:
  • NDIS And Bushfire And Emergency Support
  • Compliance And Enforcement Actions
  • Becoming A Registered Provider Today
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Our Vision

Our commitment entails tirelessly assisting children, young adults, and individuals with disabilities in accessing the necessary services to achieve their goals of independent living.

Our disability care support is available 24/7, providing specialized care whenever individuals with special needs or their loved ones require assistance.

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Our Mission

SMILEAPAL is dedicated to delivering tailored support services of the highest standard, ensuring individuals with disabilities have access to the resources needed to successfully accomplish their life goals. .



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Our Objectives

We aim to mitigate and remove barriers encountered by individuals with physical, sensory, psychological, and learning disabilities. Our goal is to cater to each individual and their specific needs with empathy and compassion




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Our Services

We offer a comprehensive range of in-home, respite, community, Supported Independent Living (SIL), and nursing support services to adults and children facing disabilities and other challenges resulting from illness or medical conditions. Our team comprises highly experienced and qualified support workers and nurses who undergo extensive training to ensure they provide clients with the utmost care and attention they deserve.

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Our values

Quality of Care

You can be confident that we prioritize quality in every aspect of our operations. We hold our participants in the highest esteem, ensuring that they receive exceptional service and support from us, regardless of their needs. We employ only carefully chosen, experienced staff who embody our values in their work, ensuring that quality remains paramount at all times.

Empathy

We acknowledge the challenges our participants face as a result of their disabilities, which is why we place great emphasis on supporting you with empathy. Compassion and kindness are fundamental to creating a better world for you. Our caregivers approach their roles with empathy, ensuring that you feel embraced as part of our family and confident that we are here to assist you in the most caring manner possible.

Constant Improvement

We are dedicated to continuous improvement and regularly seek opportunities to enhance our service and systems. Our caregivers are encouraged to proactively identify ways to improve the support they provide to you. Additionally, we welcome feedback from our valued participants, as it helps us identify areas for improvement and better serve their needs.

OUR MOTTO

We recognize that attentive listening and understanding your needs should be our initial and paramount step before offering support. We value your input profoundly and strive to ensure your satisfaction in our care. Our caregivers understand that prioritizing active listening is essential to delivering high-quality care.

“Our Dedication: Listening with Compassion, Caring with Action”

Acknowledgement

We extend our acknowledgment to the traditional custodians of this land, honoring the elders—past, present, and future. Assure Ability recognizes and respects the enduring cultural heritage of these communities and their ongoing contributions to the vitality of this region. We acknowledge their sustained connection to land, water, and community. Assure Ability is committed to promoting equality and embracing diversity in all its manifestations.

Have any question ? +(61) 0423 400 072
Mail any question ? info@smileapal.com.au
Our Office Location 298 Chisholm Road AUBURN NSW 2144
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Am I Eligible?

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Meet Our Team